Shipping and Delivery FAQs

What is the estimated delivery time on in-stock items?
Due to our workload, in-stock items usually are prepared for shipment within next business day, and then are scheduled for UPS/FedEx pickup. If more than 5 business days have passed since you ordered something that is In Stock and you have not heard anything, please contact Customer Service at
When will [out of stock item] be back in stock?
The restock time will be listed on the product page. If you cannot find such info, please contact our customer support.
When will the early access & early bird items be shipped out?
The estimated fulfillment date is listed on the product page, please only place your early access if you are OK with the waiting time. Your order confirmation email will also have the fulfillment date.
Please check out our FAQ page where you may find answers to most of your questions.
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HQ Address: 1521 Greens Rd # 100 Houston, TX 77032
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